Support System after Initial ReleaseSetup a support apparatus for a system within an organization. Initially antipate higher incident rates and slower adoption rates. Build metrics for continous improvement and automated support. Task SpecificationPriority indicates relevance and likelihood a task is enacted or automated from 1 (low) to 10 (high)...PriorityProject - 88Task relevant to the needs of the project...ProjectTeam - 55Task relevance to the needs of the team...TeamAutomation - 44Chance the Task is automated (1 unlikely to 10 highly likely)...AutomationEstimated Man Hours to complete task (could reference use of automation)...ManHoursHours10Hours15KEstimated cost or expense of the task...Budget200500K Tasks required to start or complete before initiating this task...PreReqsTasks that should run after the start of this task...ConcurrentSkills Required for the task...SkillsPoints are in Thousands...(in Thousands)Estimated hours a skill will be applied during the task. Could be simply the task hours or specific to the skill...HoursLevel of skill required. Based on the tiered Job system (I - V) and a sublevel scale from 1 t0 10...LevelFocus is the proportion (based on intensity and frequency) a skills is applied relative to the other skills...FocusThis interpretation of Skill Points is based on the skill, hours, level and focus attributes (among other proprietary factors)...PointsUsage is the predicted application rate of the skill throughout the task relative to the number of hours...UsageThis interpretation of Skill Points is based on the skill, and the applied usage attributes (among other proprietary factors)..PointsCustomer service provided to customers to resolve issues, commonly with consumer electronics. ...Technical Support12.5Level Tier IV -5 5 IV Focus: 14 14 17675Hourly/ 0.25H0.2524'Organized process an organization uses to manage and mitigate cyberattacks or security breaches. ...Security Incident Response12.5Level Tier IV -5 5 IV Focus: 8 8 6697Daily/ 2D224Use of the cloud for hosting and SAS solutions ...Cloud Computing12.5Level Tier IV -5 5 IV Focus: 8 8 6697Daily/ 1D16Formal systems devised for the management of people within an organization. The responsibilities of a human resource manager fall into three major areas: staffing, employee compensation and benefits, and defining/designing work. ...Human Resource Management4Level Tier IV -5 5 IV Focus: 8 8 6697Monthly/ 20M205'Sharing information, ideas, and feedback within an organization to keep all employees informed, connected, and aligned with company goals. ...Internal Communication12.5Level Tier IV -5 5 IV Focus: 11 11 11567Hourly/ 0.25H0.2524Solving problems from a non-sequential information-processing mode. ...Intuitive Problem Solving12.5Level Tier IV -5 5 IV Focus: 8 8 6697Daily/ 1D16Applying methods and process to check for errors and inconsistencies. ...Troubleshooting12.5Level Tier IV -5 5 IV Focus: 11 11 11567Daily/ 1D16Systematic investigation into and study of materials and sources in order to establish facts and reach new conclusions. ...Research Information5Level Tier IV -5 5 IV Focus: 5 5 3099Weekly/ 8W815Process of observing, evaluating, and tracking data to ensure its quality, accuracy, and usefulness for business purposes. ...Data Monitoring12.5Level Tier IV -5 5 IV Focus: 8 8 6697Daily/ 1D16Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved. ...Attention to Detail12.5Level Tier IV -5 5 IV Focus: 5 5 3099Daily/ 1D16'Writing about a particular subject that requires direction, instruction, or explanation. ...Technical Writing2Level Tier IV -5 5 IV Focus: 5 5 3099Monthly/ 20M205Action of working with someone to produce or create something. ...Collaboration2Level Tier IV -5 5 IV Focus: 3 3 830Monthly/ 20M205Abstract separation of a whole into its constituent parts in order to study the parts and their relations. analysis. abstract thought, logical thinking, reasoning. ...Analytical Thinking12.5Level Tier IV -5 5 IV Focus: 5 5 3099Daily/ 1D16...Total Skill Points:87520140Objective is the primary goal of the task...ObjectiveEstablish support for initial release. Create continous improvement of support. Automate where possible. Measurement is how to understand the progress of the task ...MeasureEffective support platfrom accessible where system is accessed.Effective support platfrom accessible where system is accessed.Next Step Criteria is how to decide whether to cancel, modify, or complete and move to the next task...Next Step CriteriaAddress new users problem, concerns, and questions regarding the system adoption.Address new users problem, concerns, and questions regarding the system adoption.Link is a way to share an internal link to the task (if there is one)...Task LinkSkills Label™ Patent 11587190 skillslabel.com

Task Label

Unit Towards Corporate Project

Created 5/5/2025 12:12:16 PM
Objective Establish support for initial release. Create continous improvement of support. Automate where possible.
Decision Criteria Address new users problem, concerns, and questions regarding the system adoption.