Customer Service Representative (Formal)ICustomer Support RepresentativeJob Skill RequirementsSpecified Duration of Work (If Any)...Duration-Compensation Type, Rate, and Annualized Result...Compensation- - - Estimated hours a skill will be applied during the task. Could be simply the task hours or specific to the skill...ExperienceLevel of skill required. Based on the tiered Job system (I - V) and a sublevel scale from 1 t0 10...1st YearLevel of skill required. Based on the tiered Job system (I - V) and a sublevel scale from 1 t0 10...StandardsSkills Required for the task...SkillsPoints are in Thousands...(in Thousands)Estimated hours a skill will be applied during the task. Could be simply the task hours or specific to the skill...CredentialLevel of skill required. Based on the tiered Job system (I - V) and a sublevel scale from 1 t0 10...LevelFocus is the proportion (based on intensity and frequency) a skills is applied relative to the other skills...HoursThis interpretation of Skill Points is based on the skill, hours, level and focus attributes (among other proprietary factors)...PointsUsage is the predicted application rate of the skill throughout the task relative to the number of hours...UsageThis interpretation of Skill Points is based on the skill, and the applied usage attributes (among other proprietary factors)..Points Assistance and advice provided by a company to those people who buy or use its products or services. ...Customer ServiceCS1.5Level Tier II - 3 3 II 6Daily/ 4D44Process of finding solutions to difficult or complex issues. ...Problem SolvingCS1.5Level Tier II - 3 3 II 6Daily/ 4D44Take notice of and act on what someone says; respond to advice or a request. ...ListeningGP1.5Level Tier II - 3 3 II 6Hourly/ 0.25H0.252Ability to understand others behaviour and actions in accordance with the interaction at hand. ...Social PerceptivenessGP1.5Level Tier II - 3 3 II 6Hourly/ 0.25H0.252Conformity in fulfilling official requirements ...ComplianceCE1.5Level Tier II - 3 3 II 6Daily/ 1D11'Applying ways to improve the functioning of a team. ...Team BuildingGP1Level Tier II - 3 3 II 4Weekly/ 6W61...Total Skill Points:3614Objective is the primary goal of the task...Description- Link is a way to share an internal link to the task (if there is one)...Job LinkSkills Label™ Patent 11587190 skillslabel.com

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